Mr. Kringle & Company Reviews

Mr. Kringle & Company has an overall rating of 3.0 based on 23 reviews. Customer feedback on Mr. Kringle & Company is mixed.

3.0/5.0

23 reviews

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All Mr. Kringle & Company Reviews (23)
DavidHill_98
May 28, 2026
"Something about it felt a bit cheap"
I don’t know, something about it just didn’t feel as nice as I expected. The set felt kind of flimsy, and the backdrop looked cheap in person.
TANNER
May 17, 2026
"Communication was decent, but could be clearer"
My experience was okay overall. I did get the order information I needed, but a few of the messages weren’t super clear, so I had to read them more than once to figure out what they meant. I also had to wait a bit for a reply. It wasn’t a bad experience, but based on how it went, I think the communication could be more straightforward and easier to follow.
Arthur-garrett
May 13, 2026
"Overall, I’m happy with the costume for the..."
Overall, I’m happy with the costume for the price. The fabric feels decent, and it actually looks really good on. My only issue is that some of the stitching looks a little sloppy, so I’m hoping that holds up. If the quality slips any more, I’d probably end up buying from somewhere else next time
JudithFarney
May 12, 2026
"Customer service was kind of slow"
The product itself was okay, like nothing really wrong with it, but trying to get help was a bit frustrating for me. I emailed customer service two times and it took a few days before anyone replied. When they did answer, it was sort of vague and not super helpful, so I had to follow up again just to get a basic update. It wasn’t the worst thing ever, but I did think mrkringle.com would be faster with replying.
verlaluna7285
May 09, 2026
"Santa looked believable"
Santa looked believable, my kids were totally convinced.
Virginia.langford
April 28, 2026
"A Small Thing That Made the Holidays Feel Brighter"
This just made me feel happy during the holidays. If you’re looking for something simple that adds a little warmth or cheer, I’d say it’s worth trying. Sometimes those small touches really do make the season feel nicer.
Troy-black
April 28, 2026
"Pretty easy to get around"
I used Mr. Kringle & Company for a bit to look around, and it was straightforward. The pages loaded fine, the menu was easy enough, and checkout didn’t really make me stop and think. I did have to go back once to find that one thing I was looking for, but it wasn’t a big deal. Overall, it was a smooth enough site to use
Alana.yoon
April 26, 2026
"Fun for a little while, but not something we’ll hang onto"
This was a cute idea and the kids definitely had fun with it for a bit. But realistically, I don’t see us keeping it long term. For something that’s supposed to be more of a keepsake, it felt a little too basic. It’s nice in the moment, but I probably wouldn’t expect it to become one of those things you save for years
GladysHufford
April 13, 2026
"Details were just kind of sloppy"
I don't know, the details just felt sloppy to me, like not really cared for. What I expected it wasn't at all, honestly.
Virginia-ellis
April 04, 2026
"Video was okay, but could’ve been clearer"
The video was decent overall, but it looked a little blurry on my phone, which was kind of disappointing. Maybe it’s just me, but I expected it to be a bit sharper. That said, the kids still enjoyed watching it, so I guess it worked out okay.
HUERTA
March 27, 2026
"Not much holiday magic after all that waiting"
I thought this was going to be really cute, so I was excited for it to arrive. But after waiting longer than I expected, it was disappointing. It looks nice at first glance, but once I had it in hand, it felt kind of cheap and not as special as I’d hoped
Joseph_bunnell70
March 13, 2026
"Prices felt fair to me"
The prices seemed reasonable, honestly. I kept waiting for some random extra fee to pop up because that’s usually how it goes, but nope, everything was straightforward and felt fair.
AmandaCollier
March 07, 2026
"Cute message, but the audio was meh"
The message itself was really cute, but the sound was kind of muffled and low. I had to play it back a couple times just to catch everything. For the price, I kinda expected the audio to be a bit cleaner.
hello_joan478
March 04, 2026
"Showed up right on time"
They got here right when they said they would, which was honestly, yeah, really nice not having to wait around.
MicheleJohnson_89
February 15, 2026
"As someone who buys stuff online regularly..."
As someone who buys stuff online regularly, I really appreciate when a site just gets out of the way and works. This one loads quickly, and I haven’t run into any errors when placing orders. Simple, smooth, and no hassle.
miranda.Johnson
February 11, 2026
"Nice site, family friendly"
I used mrkringle.com when I was looking up some Santa and holiday stuff for my kids, and it felt like nice site overall. The content was cute, easy enough to follow, and I didn’t see anything weird or too pushy.
I’m giving it 4 stars because a few sections felt bit busy, and I had to click around more than I expected to find things. Still, the tone is good and it seems like safe place for families to use.
NEWTON
January 11, 2026
"Booking was surprisingly easy"
I’ll admit, I was expecting the booking process on Mr. Kringle & Company to be a bit of a hassle, but it really wasn’t. I found the date I wanted, filled everything out, and got the confirmation quickly. Not much to complain about, honestly
michael.Hoster
January 06, 2026
"Maybe it just wasn’t for my kid?"
My kid lost interest after about two minutes, honestly. Maybe other kids would be more into it, but for us it just didn’t hold their attention
yolanda.Meyer
January 03, 2026
"I’m not sure if it was just me..."
I’m not sure if it was just me, but checking out was kind of a hassle. I tried twice and the page kept freezing, which was annoying. It did finally go through, but then the shipping cost didn’t show up until late in the process, which caught me off guard. Maybe others had a smoother experience, but mine definitely wasn’t great
hello_april188
December 31, 2025
"Too Slow to Be Worth It"
I really wanted to get through my order, but the site was just painfully slow for me. Every page seemed to pause for a few seconds longer than it should, and a couple of them just sat there with the little loading icon spinning. The checkout was the worst part, buttons didn’t seem to respond right away, and I ended up refreshing more than once just to move to the next step. Maybe it works better for other people, but after noticing all those little delays and glitches, I was too annoyed to bother with Mr. Kringle & Company again

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